Go Connect is a suite of connected modules on one platform, not a monolith you adopt in full. Whichever you switch on, they read and write the same customer record.
Track opportunities through your own stages, keep products and pricing against each deal, and send branded proposals the customer can sign online. Every email, call note and file stays on the customer record.
Replaces · CRM, proposal and e-signature tools
Set the objective and the guardrails. Agents turn that into a programme of activity — building lists, finding and qualifying contacts, drafting and sending multi-touch outreach, and handing warm replies back to your team.
Replaces · Prospecting, enrichment and outbound sequencing tools
Build campaigns visually or from imported HTML, manage lists and subscribers, run drip sequences, and check inbox readiness before you send — with SPF, DKIM and branded link tracking verified for you.
Replaces · Email marketing platforms
See every customer organisation with a health score, owner and recent activity, so the accounts you worked hard to win actually stay. Feeds from support, surveys and sales activity automatically.
Replaces · Customer success platforms and spreadsheets
Triage, assign and reply from a single calm queue. Business hours drive your response metrics, canned replies keep the tone consistent, and every conversation sits on the same customer record as the deal.
Replaces · Helpdesk and shared inbox tools
Publish articles on your own domain, let customers search them, and let an AI assistant answer grounded in your content. Real questions surface the gaps in your documentation.
Replaces · Knowledge base and chatbot tools
Build lessons and courses, schedule webinars customers register for in a click, and track who has completed what — without buying a separate learning platform.
Replaces · Course platforms and LMS subscriptions
Build surveys with 24+ question types and conditional logic, share them by link or email, and read the results as summaries or individual responses. Answers attach to the customer record.
Replaces · Survey and form tools
Capture requests from conversations and surveys, group the duplicates, publish a roadmap customers can vote on, and close the loop automatically the moment something ships.
Replaces · Feedback boards and roadmap tools
One directory of people and organisations, with custom fields, tags and imports. Whichever modules you switch on, they all read and write the same record — so nothing has to be entered twice.
Replaces · Duplicated contact databases
One business begins with CRM and Sales. Another with support, surveys and Customer Success. Another with prospecting.
We'll show you which modules you'd actually need, what Go Connect could replace, and what becomes connected.
